At democracyCo we talk with our clients (during and at the completion of our work) to understand how they have felt about our work. This assists us to continually review and improve our performance.
These are some of the things they have said about us:
“In mid-2017 we decided to embark on our very first citizens’ jury, on a complex and politically sensitive topic – the reform of the Compulsory Third Party Insurance System. DemocracyCo was appointed to design, implement and facilitate an appropriate process. We found democracyCo to be a safe pair of hands. Emma and Emily deeply understood our objectives and were able to deliver on them in a way that was flexible and responsive to need. Overall, we found Emma and Emily to be intelligent and professional. We enjoyed working with them and would recommend them to other governments seeking to involve stakeholders and the community in complex reform.”
“It is with pleasure that we are able to provide a testimonial of their [democracyCo’s] professionalism, deep understanding of deliberative process (including Citizen’s Jury) and their capability to successfully train others in citizens’ jury processes and delivery.”
“democracyCo are a safe pair of hands”
“Recently DemocracyCo guided SA Power Networks through our first deliberative engagement experience. While we recognised, we had an opportunity to engage our customers and stakeholders in this manner we were unsure how to go about it. Emma and Emily called upon their significant experience to help us develop a deliberative approach that met our requirements and budget. Throughout the process they were wonderful to work with and have impressed all involved at SA Power Networks with their professionalism and expertise, as well as their ability to facilitate and work with a large group to deliver outcomes.”
"I had the pleasure of working with Emma and Emily and I found them (the two Em's!) to be passionate, empathetic, organised and experienced, dynamic and flexible - with a deep personal commitment to giving people the opportunity to provide input into Government policy and decision making. Together [Emma and Emily] coached and led a truly deliberative process that not only allowed citizens' to deeply consider a very complex issue but allowed Government to forge stronger partnerships with stakeholders at all levels. These partnerships are holding us in good stead as we move towards pushing these reforms through Parliament with unprecedented wide support from stakeholders and community.”
“The sessions were very beneficial to the reform process going forward and have helped shape future projects, including the home detention sentencing bill that I will introduce tomorrow. I would like to thank the community members and the key partners who participated in the consultation session. I would also like to thank Emma Lawson and Emily Jenke from democracyCo for running the sessions. It looks like they have a very successful business on their hands.”
“Emily stays so tranquil and is so good at affirming people. At times it needs amazing peace-making skills.”
"As a migrant from non-democratic societies, it was so reassuring that such a respectful democratic process was alive and well. This is a right, not many societies, let along individuals get the opportunity to participate in. It was facilitated beautifully. Our future is assured, as the knowledge, respect, insight of the younger jurors was so very impressive. A fantastic process to be involved in, Thank You!"
"I felt honoured to work with both of you in what was a very large project and one that was so important. my experience is one that i will remeber forever as a committment by you to help all communities and the rights of both individuals and the group to achieve such a great outcome A job well done Emma and Emily. Thank you for the privilege of working with you both."
"The experience I had with being involved in the Jury process was a very valuable one and it was made all the more valuable and knowledgeable due to the professionalism and remarkable way Democracy Co facilitators handled each and every process. I would recommend Emma and Emily to anyone for their knowledge and hard work and the professional way the conducted all of the processes. thank you and well done!
Feedback on our Training
“Fantastic training. Learned heaps and it was all really applicable to my day to day work. Stories and examples were great”
“Excellent – very insightful and engaging thank you.”
“I found this training incredibly positive, I loved doing the workshops. I would really like to see it embedded up and down government.”
“She [Emily] engages you in such a way that makes you want to use the tools she’s talking about. And watching how she does it you also learn; she’s modelling how to do the engagement when doing the teaching.”
“I came out of this range of courses thinking I’ve had the beneﬁt of some extraordinary knowledge, and the opportunity to witness someone like Emily who’s amazing as a facilitator.”
“It’s definitely good training for me personally. My role is all about planning and strategy advice and getting in early in planning phase. So, this was really relevant.”