We also asked jurors what they felt the drawbacks of being online were. They identified the following:
- Ability to ‘jump in’ –
- “Only one person could really only talk at a time, but this was also a strength. Couldn’t interrupt readily but could enter comment in Chat box”
- “some people tended to jump in prior to the person finishing their statement”
- “Too much screen time – spread over four days with shorter sessions would be good”
- “Inability to talk to everyone at anytime”
- Affects ability to ‘read’ people
- “Social interaction was slightly reduced”
- “No Free Food!”
We think a few of these are easily resolved in future processes – such as spreading the engagement over more sessions, creating opportunities for online ‘social interaction’, injecting some specific ‘breaks’ and physicality into the process and perhaps even utilising Uber eats!!!
We are continuing to learn, design and frame energetic and positive online experiences for our participants and for our clients. This Citizens’ Jury experience gives us such a strong base to start from.
We have certainly evolved from wondering whether online engagement on complex policy issues using complex processes like citizens juries could ever be possible… to knowing it is! We are excited about what the future of online engagement holds.
If you are keen to talk to us about our experience, please don’t hesitate to contact either of the CoCEO’s of democracyCo we are more than happy to share our experiences and assist you in any way we can.