Our

Impact

Our early research and our 10 years of experience tell us that not only do democratic processes improve public policy, they also:

  1. Support social cohesion and build democratic skills – reduce outrage and help communities to find common ground 
  2. Build social licence support reform and change to happen
  3. Improve knowledge of complex issues
  4. Improve understanding of lived experience of our diverse communities
You can explore these impacts in the Case Studies below.

1.

Supporting Social Cohesion and Democratic Skills

Social cohesion is the ‘glue’ that binds society together. It comprises several key elements, including:  

  • trust in institutions and other people,
  • a sense of belonging,
  • shared values,
  • social inclusion,
  • participation in social, economic, and political life, and a commitment to the common good.

Democratic processes help to build social cohesion by bringing diverse groups of people together with different values and perspectives to participate in political life and find common ground. In doing so the process helps to build trust in the convening institutions, improve feelings of inclusion and belonging as well as mutual understanding and respect of other perspectives.

We have started collecting data on a range of measures regarding social cohesion and democratic skills. 

You can read more here. 

2.

Building Social Licence

Deliberative democratic processes help to build support for change by:  

  • improving knowledge of facts,
  • building mutual understanding,
  • building trusted relationships,
  • enabling individual and community ‘agency’
  • working collaboratively with communities

Building support, isn’t a transactional process, it is collaborative one – requiring ‘give and take’.

By meaningfully addressing the concerns communities may have with change whether it is policy or project delivery – governments or organisations can change the conversation from a combative one to a positive one.

We see real shifts in sentiment because of this approach. In a recent project in Gippsland, Victoria about Offshore Wind, we saw a 30% increase in support for offshore wind at the end of the process.   

3.

Improve knowledge of complex issues

Knowledge is central to our ability to make sound and evidence-based decisions. In a world where disinformation, misinformation and low levels of trust are persuasive – deliberative processes help to address and manage these issues by:  

  • presenting complex information simply, providing logical and simple frameworks to help people to step through complex issues.
  • giving participants a degree of agency over the information they receive and ensuring that they have diverse sources of information to critically analyse.
  • supporting participants to understand their personal biases and supporting groups with the tools to manage those biases.

The result…? The information participants receive through a deliberative process is trusted AND most importantly it increases knowledge of complex issues. In the Gippsland Offshore wind project, we saw a 102% increase in participants identifying that they knew a lot about offshore wind developments and operations after the process.

4.

Understanding Lived Experience

Deliberative democratic processes create respectful, constructive, and safe environments to support people to share their personal experiences. We design engagement methods and facilitation processes to meet the needs of different groups and individuals.  

As a consequence, the work is very effective in helping our clients to get a rich understanding of the needs of groups that they are wanting to support.

In addition, deliberative democratic processes also help people to understand each other’s needs – building empathy and improving the willingness of people to compromise their own needs or wants for the needs of others.

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“One of the most powerful things I have ever seen was a group of very financially vulnerable South Australians being willing to pay more for energy to ensure the reliability of the energy system for all South Australians” 

Emma Fletcher
Co-CEO - DemocracyCo

Ultimately, our work offers a way to create sustainable solutions to complex problems. 

Solutions that empower the community, connect the diverse interests of individuals and organisations, and give our clients real evidence-based solutions that improve people’s lives.

Our

Case studies
We have undertaken 120 democratic processes involving almost 20,000 people over the last 10 years.

We hope you enjoy exploring some of the case studies and that they provide some tangible examples of how we can help you achieve your objectives. You can also read case studies detailing how we have been supporting Members of Parliament to represent their communities at The People’s House.

Impact / Result
Service / Method
Topic
Gippsland-Climate-Change-Network-Hero
Gippsland Offshore Wind Community Assembly
Coastal communities are at the forefront of Australia’s transition to offshore wind. Change of this scale...
panel 2
SACOSS Community Panel
During late 2023, the South Australian Council of Social Services convened a Community Panel to provide...
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South Australia's Community Climate Process
In 2023, South Australia embarked on the biggest conversation that Australia has ever seen on Climate....
impact-wellbeing-in-education
Wellbeing in Education
The wellbeing and mental health of our children and young people is increasingly becoming an issue of...
impact-my-home-hospital
My Home Hospital
In 2017/18 the State Government made a commitment to rebalance the health system by increasing and enhancing...
impact-shaping-unley-parking
Shaping Unley / Unley Parking
The City of Unley wanted to develop an active participation framework – a structured, generic approach...
impact-sa-power-networks
SA Power Networks
SA Power Networks is the principal electricity distribution network service provider in South Australia...
impact-motor-accident-injury-insurance
Motor Accident Injury Insurance
All cars on Australian roads must have compulsory insurance (CTP). In the ACT, this insurance was expensive,...
20
Resilience Planning
During 2022 we worked with Regional Development Australia Murraylands & Roverland to deliver a region-wide...
42
City of Mitcham Deliberative panel
DemocracyCo worked with the City of Mitcham to bring the community together on a controversial topic...